At Discount Office Furniture 4 U, our furniture specialists take pride in testing and reviewing all of the products we offer to ensure that every product excells our quality standards. However, we realize that you may not like the product for whatever reason or you may have quality issues. When this is the case, we make our return process quick and easy.
How do I return an item?
If you are not happy with your product you must return it within 30 days. Products returned after 30 days are not eligible for a refund. Your product must be returned in the original packaging, and must include all parts. Upon receipt of the merchandise, Discount Office Furniture 4 U will issue a refund. A 30% restocking fee will apply on all returns. The customer is responsible for the return freight charges as we will not accept product shipped back without pre-paid freight. Orders of 2 or more products are not eligible for return. When purchasing more than 1 item, we suggest ordering the first item to test and be sure it meets your needs, and then ordering the balance of the items needed.
Please call our office for an authorization code and return address. (888) 630.3375
What if I receive a damaged product?
If you receive a damaged product, please refuse delivery from the carrier. Open the box prior to signing for the goods and inspect for any concealed damage. In the event that damage was not immediately evident, contact our office, and a customer service representative will work with the manufacturer to get you any replacement parts necessary. All products are covered under manufacturer warranty. Warranties can be found on the manufacturer’s websites. For specific questions, please call our specialists at (888) 630.3375
If you experienced any damage, missing parts, problems, or have any questions regarding tracking or otherwise, please click here to contact us or call us at 888.630.3375
